ANALYST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Analyst - Inbound Chat - Customer Operations (Pune)

Analyst - Inbound Chat - Customer Operations (Pune)

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We're seeking a driven and customer-focused Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be the first point of communication for our customers via our web chat platform. You'll provide exceptional service, resolving a wide range of questions in a timely and effective manner.

If you have a strong understanding of customer service principles, are proficient with technology, and demonstrate excellent communication abilities, we encourage you to apply.

  • Responsibilities include:
  • Interacting to customer questions via live chat
  • Troubleshooting with technical issues and providing service information
  • Managing accurate customer records in our database
  • Communicating with other departments to ensure a seamless journey

Become part of Eclerx as an Inbound Chat Analyst in Pune

Are you driven about providing excellent customer service? Do you have a knack for communication with people online? If so, then Eclerx might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You'll address their queries, deliver support, and ensure a positive customer experience.

At Eclerx, we offer a stimulating work environment where you can grow your skills and make an impact in our success. We also provide attractive compensation and benefits packages to ensure our employees are valued.

If in this exciting opportunity, please apply today!

Customer Support : Inbound Chat Analyst Opportunity at Eclerx Pune

Are you a enthusiastic individual with excellent customer service skills? Do you thrive in helping clients resolve their issues in a timely and effective manner? If so, then this challenging Live Chat Specialist Role at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are dedicated to providing exceptional customer service. Our department of experienced experts work together to offer a seamless customer experience.

  • As an Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Addressing to client requests via live chat in a helpful manner.
  • Addressing common issues effectively and efficiently.
  • Referring complex issues to the appropriate team .
  • Ensuring a positive customer experience.

If you are ready to join our growing team and make a tangible impact on our customers, we encourage you to apply!

Intriguing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is on the hunt for a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the primary liaison for our valued customers, providing top-notch support via live chat. If you have a strong understanding of customer service principles and a knack for handle customer queries effectively, we encourage you to submit your resume!

  • As an Inbound Chat Analyst, you will: Provide prompt and efficient support to resolve customer inquiries
  • Responsibilities include:Responding to customer inquiries in a timely and professional manner
  • Qualifications: Strong problem-solving abilities

We offer a stimulating work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!

Begin Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a driven individual with exceptional interpersonal skills? Do you flourish in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect opportunity for you!

At Eclerx Pune, we are passionate to providing our customers with a exceptional experience. As an inbound chat analyst, you will be the primary liaison for our clients, resolving their inquiries in a professional manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are willing to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Specialist - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a driven individual with proven customer service skills? Do you enjoy solving customer inquiries in a fast-paced environment? If so, then this exciting opportunity at Eclerx might be perfect for you! We are currently seeking an Analyst - Customer Operations: Inbound Chat Role to join our supportive team in Pune.

As an Inbound Chat Associate, you will be the get more info first point of contact for our valued customers, providing timely and helpful solutions to their inquiries. You will leverage your knowledge to troubleshoot a variety of customer issues through our online chat platform .

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a results-oriented individual with outstanding communication skills and a commitment to delivering exceptional customer experiences, we encourage you to apply!

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